Top 10 Questions About MimiSilk Nova: Results, Tretinoin & Shipping Info

About Products

1. How long does it take to see results?

Only 8 seconds per acne spot. Three-level energy adjustment. Results can be seen as early as the next day, at the earliest.

2. Can I use Nova 830nm/415nm when I apply tretinoin on the face for acne?

The Nova 830nm/415nm device should not be used concurrently with tretinoin. Generally, there should be an interval of at least 3 to 5 days.

3. Are there any restrictions when using acne patches, applying facial creams, or taking medications?

The acne removal patch cannot remove the pimples. It merely absorbs excess oil and body fluids and isolates dirt. It is not recommended for long-term use. A long-term enclosed environment will accelerate the reproduction of Propionibacterium acnes.

The cream containing 2.5% benzoyl peroxide can be used in conjunction with Nova 830nm to assist the subsequent moisturizing and repair steps.

Generally, topical medications cannot be used together with Nova 830nm. If you are unsure, please consult a dermatologist.

4. Is MimiSilk Nova an alternative to a high-frequency wand?

MimiSilk Nova is designed for acne removal:
1. The medium-frequency electrical pulses stimulate deep pores, clear blockages, supply oxygen, and dissolve dead skin cells and sebum, improving the micro-environment of the hair follicles.
2. 415nm blue light regulates oil secretion and inhibits Propionibacterium acnes, an antibacterial.
3. 830nm targets immune cells to reduce inflammation-induced skin lesions, controls oil production, is anti-inflammatory, and prevents pigmentation.

High-frequency wand:
1. High-frequency electrical pulses regulate oil production, enhance blood flow, stimulate deep hair follicles, and reduce inflammation and swelling.
2. Neon and argon gases, when ionized, produce plasma similar to ozone at low temperatures, aiding in anti-inflammatory and sterilization effects.

Overall, the high-frequency wand provides limited anti-inflammatory effects and only shallow penetration. The electrical pulses primarily affect the epidermis and upper dermis. Argon and neon gases lack specific targets and dissipate quickly.

If your goal is to get rid of acne, MimiSilk Nova is a better option. If your main purpose is to regulate scalp oil secretion and prevent hair loss, you can choose the high-frequency hair wand.

5. Can Nova 830nm/415nm be used in conjunction with Iris 1450nm?

For people prone to acne, we recommend using Nova 830nm/415nm and Iris 1450nm. During periods when acne is prone to occur, use Nova 830nm first to treat it. Once the redness and inflammation subside, use Iris 1450nm to eliminate acne marks and pits, replenish collagen, and ultimately achieve smooth skin (avoiding areas of damaged, swollen skin on the face).

About Shipping and Duties

6. Does the price include sales tax in the USA?

Yes, the price includes sales tax in the USA. Also, we offer prepaid duties for shipments to the United States, Canada, Australia, and most European and Asian countries.

7. Do you ship DDP to the USA? Does Mimisilk pay tariffs to the USA?

Yes, we’re happy to offer prepaid duties and free shipping to the USA! Your order will be shipped from the closest warehouse in either the eastern or western United States to ensure quick delivery.

8. Are there customs duties to the UK?

Yes, but we provide prepaid duties for shipments to the UK.

9. Where does it ship from?

We ship from warehouses in America, Germany, and Asia. Your order will be shipped from the closest warehouse to ensure quick delivery.

10. Do you ship to my country? Do I need to pay customs duties?

We currently ship to the United States, Canada, Australia, all European countries, and selected Asian countries, including Saudi Arabia, the United Arab Emirates, Israel, Singapore, Malaysia, Thailand, the Philippines, Indonesia, Hong Kong SAR, Taiwan, and Macao. We offer prepaid duties for all shipments.